In case of non-acceptance, send the following information to customercare.svc.ph@sodexo.com:
Full Name:
Contact Number:
Email Address:
Merchant Name:
Merchant Address:
Merchant Contact Person:
Merchant Contact Person Designation:
Date and time of failed transaction:
Reason for non-acceptance:
You may also check our Merchant Locator at http://mp.sodexo.ph/ to see other merchants accepting Mobile Pass