Contact our Customer Service Team via e-mail thru firstname.lastname@example.org, M-F 9:00AM to 6:00PM PST. No cancellation fees apply.
However, once an order has been dispatched or received by the recipient, such cancellation will result in a cancellation fee and all gift certificates must be returned to Sodexo office according to the guidelines provided by the Customer Service Team. The cancellation fee shall cover the costs incurred in processing your order. The money will be refunded back on the credit/debit card used for payment.
The Sodexo office is located at 11th Floor, BA Lepanto Building, 8749 Paseo de Roxas, Makati, Metro Manila.