If you reside in Metro Manila:
1. Submit the gift certificates for revalidation to our Makati office. The following can be revalidated in our Makati Office:
- Sodexo Premium Pass
- Sodexo Gift Pass
- Rustan's Supermarket Gift Certificate
- Shopwise & Wellcome Gift Certificate
- Miniso Gift Pass
2. A customer service representative will ask you to fill out a revalidation request form and validate and inspect the authenticity of the surrendered GCs.
3. Once approved, you will receive a confirmation message via email or SMS when your new paper GCs can be claimed.
Note: The revalidation process takes up to fifteen (15) working days, depending on the quantity of GCs
Due to the current situation, revalidation may be accommodated at the Makati Office on Tues and Thurs 2-4pm. Kindly call ahead of time for the schedule.
You may also send via courier to:
11/F BA Lepanto Bldg Paseo de Roxas Makati and ATTN to : Sodexo BRS Customer Service
Kindly detach the small stub and keep. Only send the bigger portion with the Acknowledgment Receipt
Please include your Name, Address and Mobile Number in the parcel.
For more details, please see our Terms and Conditions.