1. You must bring your Sodexo paper vouchers and present to any of our Sodexo Customer Service Representative in our Makati and Cebu office. 


**Sodexo Paper Vouchers you can convert in our Makati & Cebu Office:
- Sodexo Premium Pass
- Sodexo Gift Pass
- Rustan's Supermarket Gift Certificate
- Shopwise & Wellcome Gift Certificate
 - Miniso Gift Pass


2. Our Customer Service Representative will ask you to surrender your paper vouchers to process the conversion

3. Once surrendered, we will validate the paper vouchers and may ask you with any or all of the following details:
- Full Name
          - Mobile Number

4. Our System generated One-Time-Pin (OTP) will be sent to your mobile number.

5. We will ask you to provide the OTP to proceed with the conversion process. 

6. Our Customer Service Representative now process the conversion by checking the validity and authenticity of the gift certificates. 

7. A notification via Sodexo+ App will be sent to you to confirm the conversion and credits loaded to the Sodexo+ App.

Your Sodexo+ credits can now be used in over 2,500 of our top preferred digital partner merchants such as SM Department Stores, Rustans Supermarket, Shopwise, etc. To view the complete list and locations of these merchants, just click https://mp.sodexo.ph/merchants/. Click here for a quick guide on how to use and redeem your Sodexo+ credits


Click here for Terms and Conditions on Sodexo Voucher Conversion


**Depending on the number of pcs. to be converted, below is the turnaround time to receive the Sodexo+ credits:
-1 to 50 pcs: up to 3 working days from January to December
-51 to 100 pcs: up to 3 working days from February to September and up to 5 working days from October to January
-101 to 200 pcs: up to 5 working days from February to September and up to 7 working days from October to January
-More than 200 pcs: to be determined as agreed with the customer.
-All conversion of Sodexo Paper vouchers will be done after the actual receipt of passes at Sodexo Makati Office Click here for a quick guide on our Sodexo Voucher Conversion