How do I convert my SM Gift Pass into digital SMGP Choice credits in the Pluxee Philippines app?

Modified on Fri, 12 Jan 2024 at 11:18 AM

1. You must bring your SM Gift Pass and present to any of SM Customer Service.

2. SM Customer Service will ask you to surrender your SM Gift Pass to process the conversion.

3. One surrendered, the SM Customer Service will count and validate the authenticity of each SM Gift Pass.

4. The SM Customer Service may ask for your Mobile Number.

5. A System generated One-Time-Pin (OTP) will be sent to your mobile number.

6. You must provide the OTP to the SM Customer Service.

7. SM Customer Service is now ready to process the conversion by scanning the barcodes of the validated SM Gift Pass.

8. Once converted, A notification via Pluxee Philippines App will be sent to you to confirm the conversion and credits loaded to the Pluxee Philippines App.


SM Gift Pass can only be converted at any SM Customer Service.

Converted SMGP Choice credits can now be used in any SM Store branches as well as select SM affiliate stores.

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