OPTION 1

1. Try converting the load using another mobile number


If it still does not work, please go to Option 2:



OPTION 2

1. Send email to customercare.svc.ph@sodexo.com    

   Subject: Did Not Receive Load

    Provide the code converted

    Mobile Number

    Error Message if any

2. Sodexo will provide feedback in 5-10 working days