There are merchants that are only able to accept digital passes in the app or those with bar codes in them. If you wish to use your mobile pass at these merchants, kindly convert them to credits first. Here's how:

1. Download the FREE Sodexo+ App on Apple Appstore or Google Play Store

         a. (Play Store)
        b. (IOS App Store)
2. Register your Name and Mobile Number
3. An OTP will be sent to your nominated mobile number to verify your mobile number
4. Tap Convert Mobile Pass on the homescreen
5. Enter the Mobile Pass Code
 6. You will see your updated balance on the home screen of the app once successful.

Here's a video to help:

You can now use the app when paying.