Sodexo+ App E-Voucher Conversion Terms  

 

a. A user may convert his/her Sodexo+ Premium Pass digital GC to a ZALORA eGift Card code within the ‘SHOP’ tab of the Sodexo+ app, as long as the user has enough credits to convert within his/her Sodexo+ app. 

 

b. Upon conversion, a unique alphanumeric code with an associated denomination based on its sequence will be sent directly to the user, via in-app notification and/or email notification.  

 

The user is responsible and accountable for his/her received unique code. The user acknowledges and agrees that Sodexo shall not be held responsible or liable, whether directly or indirectly, for any damages or loss caused, sustained, or experienced by the user, in connection with the use of the unique code on the applicable ZALORA platforms. The same applies for unused unique codes that will expire within the validity period.  

 

c. In the event of expired unique codes, Sodexo and ZALORA shall not refund or reissue any amount to the user, whether in form of Sodexo+ digital GC credits or ZALORA eGift Card codes. 

 

ZALORA’s Terms & Conditions  

 

a) All converted unique ZALORA eGift Card codes regardless of the denominations are valid for redemption on the applicable ZALORA website and mobile app from September 1, 2020 to August 31, 2025.  

b) The unique eGift Card code is only valid for use on www.zalora.com.ph website and ZALORA mobile app, available on iOS and Android versions.  

c) The unique eGift Card code may be redeemed for a single transaction, one-time use only. Partial redemption is not allowed. If the total value of the eGift Card is not used up, there will be no change or credits applicable. If the total purchase goes beyond the applicable eGift Card 

amount, the user will shoulder and pay the difference through any other payment modes available on the ZALORA platform. d) The unique eGift Card code may be redeemed at no minimum spend.  

e) Refunds for goods and/or services purchased with the unique eGift Card code will be for ZALORA website store credit only, subject for ZALORA’s approval. In any event aligned with this request, kindly coordinate directly with ZALORA.  

f) The unique eGift Card code is non-refundable (in cash), non-exchangeable, non-extendable, and non-voidable.  

g) The unique eGift Card code is valid for new and existing users of ZALORA. 

h) ZALORA may invalidate or suspend the use of any unique voucher code if it suspects any misuse, fraud, or unlawful activity, or in the event of any technical malfunction or unavailability of the website. In any event aligned with this scenario, kindly coordinate directly with ZALORA.  

i) The unique voucher code may be subject to other applicable policies of ZALORA, found in the ZALORA website (https://www.zalora.com.ph/terms-of-use/). For any questions and clarifications, you may contact ZALORA via email at customer@ph.zalora.com