If you reside in Metro Manila:
1. Submit the gift certificates for revalidation to our Makati office.
2. A customer service representative will validate and inspect the authenticity of the surrendered GCs.
3. Once converted, you will receive a confirmation message that your vouchers were converted and your balance on the Sodexo+ App will be updated
Note: The conversion process takes up to three (3) working days, depending on the quantity of GCs
Due to the current situation, conversion may be accommodated at the Makati Office on Tues and Thurs 2-4pm. Kindly call ahead of time for the schedule.
You may also send via courier to:
11/F BA Lepanto Bldg Paseo de Roxas Makati and ATTN to : Sodexo BRS Customer Service
Kindly detach the small stub and keep. Only send the bigger portion with the Acknowledgment Receipt
Please include your Name, Address and Mobile Number in the parcel.
For more details, please see our Terms and Conditions.