What are the Terms and Conditions of my Pick-a-Roo Shops Evoucher?

Modified on Mon, 22 Jan 2024 at 11:14 AM


  1. Introduction 


By converting your Pluxee Gift credits within the ‘SHOP’ tab section of the Pluxee Philippines app, you are bound by these Terms and Conditions (“T&C”). If you are accepting this T&C on behalf of a company, organization, government, or any other juridical person, you represent and warrant that (a) you are legally authorized to do so, (b) the entity agrees to adhere to the provisions of this T&C and (c) neither you nor the entity are barred from using the Pluxee Philippines app or accepting the T&C under the laws of applicable jurisdiction. 


  1. Scope 


This T&C covers all Pluxee Philippines Inc.’s (“Pluxee”) Pluxee Gift credits to Agile Digital Ventures Inc.’s (“Pick-A-Roo” or “Pick-A-Roo Shops”) e-voucher conversion transactions within the Pluxee Philippines app starting June 22, 2022. 


  1. Pluxee Philippines app E-Voucher Conversion Terms 


1. You (“you”, “your”, “yours”, “Customer” or “User”) may convert your Pluxee Gift credits  to a unique Pick-A-Roo Shops e-voucher code within the ‘SHOP’ tab of thePluxee Philippines app, as long as you have enough credits to convert within your Pluxee Philippines app. 


2. Upon conversion, a unique alphanumeric code with an associated denomination and corresponding equivalent subscription period based on its sequence will be sent directly to you, via in-app notification and/or email notification. 


The User is responsible and accountable for his/her received unique Pick-A-Roo Shops e-voucher code. The User acknowledges and agrees that Pluxee shall not be held responsible or liable, whether directly or indirectly, for any damages or loss caused, sustained, or experienced by the User or any other person, in connection with the use of the unique Pick-A-Roo Shops e-voucher code on the applicable Pick-A-Roo Shops platforms. The same applies for unused unique Pick-A-Roo Shops e-voucher codes that will expire within the validity period. 


3. In the event of expired unique Pick-A-Roo Shops e-voucher codes, Pluxee and/or Pick-A-Roo shall not refund or reissue any amount to the User, whether in the form of Pluxee Gift credits or Pick-A-Roo Shops e-voucher codes, or cash. 



  1. Pick-A-Roo Shops’ Terms & Conditions 


  1. a. All converted unique Pick-A-Roo Shops e-voucher codes are valid for redemption on Pick-A-Roo’s mobile application available on IOS and Android App Stores and other applicable Pick-A-Roo online platforms (collectively “Pick-A-Roo Platform”).   

  1. b. Each Pick-A-Roo Shops e-voucher code has a certain validity date per denomination. This is reflected in the email notification sent from Pluxee via giftcredits@notifications.pluxee.ph. 

  1. c. The Pick-A-Roo Shops e-voucher code is valid for registered Pick-A-Roo members. 

  1. d. The unique Pick-A-Roo Food e-voucher code may only be used to buy from one (1) Shop merchant store at a time. It cannot be used to buy from Pick-A-Roo Food and Grocery sections. 

  1. e. The Pick-A-Roo Shops e-voucher code only covers items in the store cart. Delivery and Shopper (if applicable) fees are excluded. 

  1. f. The Pick-A-Roo Shops e-voucher may be redeemed at no minimum spend. 

  1. g. The Pick-A-Roo Shops e-voucher may be redeemed for a single-receipt transaction, one-time use only. Partial redemption is not allowed. If the total value of the Pick-A-Roo Shops e-voucher is not used up, there will be no change or credits applicable. If the total value of purchase goes beyond the applicable voucher amount, the user will shoulder and pay the difference through any other payment modes accepted at Pick-A-Roo Shops. 

  1. h. Once a Pick-A-Roo Shops e-voucher code has been applied upon cart checkout, the code is considered redeemed. h. The remaining balance, if any, will be settled by the Customer once delivery has been fulfilled. 

  1. i. The Pick-A-Roo Shops e-voucher cannot be used in conjunction with other ongoing Pick-A-Roo promo codes. 

  1. j. The Pick-A-Roo Shops e-voucher code is non-refundable, non-exchangeable, and cannot be converted to cash. 

  1. k. Pluxee and/or Pick-A-Roo shall not be responsible for any damages and/or inconveniences including all loss/es, illness/es, injury/ies, death/s, claim/s, liability/ies and/or cost/s suffered by the Customer, as the case may be, cause in whole or in part by the product and/or service/s provided by Pick-A-Roo. The user shall hold Pluxee and/or l. Pick-A-Roo free and harmless from any claim, demand, suit, cause of action, or liability in respect of any fault or negligence, in relation to any transaction where a Pick-A-Roo e-voucher was used, accepted, or rejected.  

  1. m. The Pick-A-Roo e-voucher code may be subject to other Terms & Conditions of Pick-A-Roo applicable on their platforms, as reflected on https://pickaroo.com/terms. Pick-A-Roo reserves the right to decide on all matters and disputes pertaining to the use of Pick-A-Roo e-voucher codes.  

  1. For any questions or clarifications, you may reach out to the Pick-A-Roo Customer Service team via in-app “Chat now” button or email cs@pickaroo.com  





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