Shopee E-Vouchers (via ShopeePay) T&C 

 

  1. Introduction  

 

By converting your Sodexo+ Premium Pass digital gift certificate (hereby referred to as “S+ Digital GC”) credits within the ‘SHOP’ tab section of the Sodexo+ mobile application, you are bound by these Terms and Conditions (“T&C”). If you are accepting this T&C on behalf of a company, organization, government, or any other juridical person, you represent and warrant that (a) you are legally authorized to do so, (b) the entity agrees to adhere to the provisions of this T&C and (c) neither you nor the entity are barred from using the Sodexo+ app or accepting the T&C under the laws of applicable jurisdiction.  

 

  1. Scope  

 

This T&C covers all Sodexo Benefits and Rewards Services Philippines Inc.’s (“Sodexo”) S+ Digital GC credits to Shopee Philippines Inc.’s (“Shopee” or  “ShopeePay”) e-voucher conversion transactions within the Sodexo+ mobile application starting June 30, 2022. 

 

 

  1. Sodexo+ App E-Voucher Conversion Terms  

 

1. You (“you”, “your”, “yours”, “Customer” or “User”) may convert your S+ Digital GC to a unique Shopee e-voucher code within the ‘SHOP’ tab of the Sodexo+ app, as long as you have enough credits to convert within your Sodexo+ app. 

 

2. Upon conversion, a unique alphanumeric code with an associated denomination and corresponding equivalent subscription period based on its sequence will be sent directly to you, via in-app notification and/or email notification. 

 

The User is responsible and accountable for his/her received unique Shopee e-voucher code. The User acknowledges and agrees that Sodexo shall not be held responsible or liable, whether directly or indirectly, for any damages or loss caused, sustained, or experienced by the User or any other person, in connection with the use or non-use of the unique Shopee e-voucher code on the Shopee platform.   

 

3. In the event of expired unique Shopee e-voucher codes, Sodexo and/or Shopee shall not refund or reissue any amount to the User, whether in the form of Sodexo+ digital GC credits or Shopee e-voucher codes, or cash.  

 

 

  1. Shopee Terms & Conditions  

 

a. All converted unique Shopee e-voucher codes (via ShopeePay) are valid for redemption on Shopee’s mobile application available on IOS and Android App Stores.  


b. Each Shopee e-voucher code has a certain validity date per denomination. This is reflected in the email notification sent from Sodexo via sodexonotificationsphilippines@sodexo.ph. 


c. The unique voucher code is valid for new and existing users of Shopee. 


d. The Shopee e-voucher may be redeemed at no minimum spend.  


e. The Shopee e-voucher code can only be strictly used once combined with ShopeePay as mode of payment upon checkout only. It cannot be used with other mode of payment. 


f. The Shopee e-voucher code cannot be used to top-up a ShopeePay e-wallet and as payment for Merchants who accept ShopeePay for in-store purchases. 


g. The Shopee e-voucher is valid for sitewide use except on “Digital Goods and Vouchers” item category. 


h. The Shopee e-voucher is applicable on orders to be delivered via Shopee’s Integrated Couriers: through Ninjavan Integrated, 2GO Integrated, Ninjavan (Own Packaging), J&T Express, XDE Logistics, GoGo Xpress, Standard Delivery, Standard Express (Local), Standard Express – Korea, and Standard Express. 


i. The Shopee e-voucher code only covers items in the cart. Delivery fees are excluded. 


j. The Shopee e-voucher may be redeemed for a single-receipt transaction, one-time use only. Partial redemption is not allowed. If the total value of the Shopee e-voucher is not used up, there will be no change or credits applicable. If the total value of purchase goes beyond the applicable voucher amount, the user will shoulder and pay the difference through Shopee payment mode. 


k. The Shopee e-voucher cannot be used in conjunction with other ongoing discounts and promotions.  


l. The Shopee e-voucher code is non-refundable, non-exchangeable, and cannot be converted to cash. 


m. Sodexo and/or Shopee shall not be responsible for any damages and/or inconveniences including all loss/es, illness/es, injury/ies, death/s, claim/s, liability/ies and/or cost/s suffered by the Customer, as the case may be, cause in whole or in part by the product and/or service/s provided by Shopee. The user shall hold Sodexo and/or Shopee free and harmless from any claim, demand, suit, cause of action, or liability in respect of any fault or negligence, in relation to any transaction where a Shopee e-voucher was used, accepted, or rejected.  


n. The Shopee e-voucher code may not be applicable for select Shopee Seller/s. Shopee Sellers may have their own set of terms and conditions that may override any of the above mentioned conditions. Shopee reserves the right to decide on all matters and disputes pertaining to the use of Shopee e-voucher codes.   


o. The Shopee e-voucher codes may be subject to applicable policies of Shopee as found in the Shopee official website (https://shopee.ph/docs/3515). For any questions or clarifications, you may contact the Shopee Help Center via https://help.shopee.ph/s/contactusform.