By converting your Sodexo+ Premium Pass digital gift certificate (hereby referred to as “S+ Digital GC”) credits within the ‘SHOP’ tab section of the Sodexo+ mobile application, you are bound by these Terms and Conditions (“T&C”). If you are accepting this T&C on behalf of a company, organization, government, or any other juridical person, you represent and warrant that (a) you are legally authorized to do so, (b) the entity agrees to adhere to the provisions of this T&C and (c) neither you nor the entity are barred from using the Sodexo+ app or accepting the T&C under the laws of applicable jurisdiction.
This T&C covers all Sodexo Benefits and Rewards Services Philippines Inc.’s (“Sodexo”) S+ Digital GC credits to Phoenix Petroleum Philippines Inc.’s (“Phoenix fuels”, “LIMITLESS app”, “Phoenix”) e-voucher conversion transactions within the Sodexo+ mobile application starting June 13, 2023.
- Sodexo+ App E-Voucher Conversion Terms
1. You (“you”, “your”, “yours”, “Customer” or “User”) may convert your S+ Digital GC to a unique Phoenix Fuels (via LIMITLESS app) e-voucher code within the ‘SHOP’ tab of the Sodexo+ app, as long as you have enough digital GC credits to convert within your Sodexo+ app.
2. Upon conversion, a unique alphanumeric code with an associated denomination based on its sequence will be sent directly to you, via in-app notification and/or email notification.
The User is responsible and accountable for his/her received unique Phoenix fuels (via LIMITLESS app) e-voucher code. The User acknowledges and agrees that Sodexo/Phoenix shall not be held responsible or liable, whether directly or indirectly, for any damages or loss (including, among others, stolen codes due to fault/negligence of the User)
3. In the event of expired unique Phoenix fuel (via LIMITLESS app) e-voucher codes, Sodexo and/or Phoenix shall not refund or reissue any amount to the User, whether in the form of Sodexo+ digital GC credits or Phoenix fuel (via LIMITLESS app) e-voucher codes, or cash.
IV. Phoenix Fuels (via LIMITLESS app)’s Terms & Conditions
- All converted unique Phoenix fuel (via LIMITLESS app) e-voucher codes are valid for redemption on LIMITLESS mobile application available on IOS and Android app stores (“Phoenix Fuels Platform”)
- Each Phoenix fuel (via LIMITLESS app) e-voucher code has an equivalent validity date per denomination. This is reflected in the email notification sent from Sodexo via firstname.lastname@example.org.
- The Phoenix fuel (via LIMITLESS app) is valid for registered LIMITLESS app members.
- TO CLAIM YOUR PHOENIX FUEL E-VOUCHER VIA LIMITLESS APP: From the homepage, click ‘e-voucher’. Then, click the “Claim voucher” button at the bottom right of the screen. Enter your unique Phoenix fuel code in the pop-up screen, and click ‘OK’. A voucher card will display on the app, proceed to click ‘Claim e-voucher’. Then, a confirmation screen will display to settle your successful code redemption. Click ‘OK’ to close. The claimed e-voucher will display in the app with a corresponding denomination and quantity. An inbox notification will also be available inside your LIMITLESS app once the transaction is successful.
- TO REDEEM YOUR PHOENIX FUELS AT THE GAS STATION: Inform the Phoenix Gas Station Attendant that you will redeem fuel via LIMITLESS app. Then, connect to an internet source, open the LIMITLESS app, click the ‘Rewards’ tab from the menu bar, and click ‘My vouchers’ on top of the screen. Define the quantity that you wish to consume, then, select ‘Generate QR code’. A QR code will be generated by LIMITLESS app, valid for 15 minutes only. Present this QR code to the Gas Attendant to redeem. Kindly note that each denomination will be scanned separately, but several pieces of the same Phoenix fuel QR code and denomination can be scanned at once. Once scanned successfully, a confirmation message will be displayed in the app, and the Gas Attendant will load the user’s preferred petroleum fuel (gas or diesel) to your vehicle.
- Take note that printed hard copies of the generated QR code will not be honored in the gas stations. Only the generated and valid QR code directly from the LIMITLESS app may be used to redeem.
- Phoenix fuel (via LIMITLESS app) e-vouchers can only be used to avail of petroleum fuel that will be used to directly refill any vehicle. It cannot be used to purchase Phoenix SUPER LPG or any other product type in the LIMITLESS app.
- Phoenix fuel (via LIMITLESS app) e-vouchers are valid for redemption at all participating Phoenix Retail Station branches nationwide. For the full list of accepting gas stations, visit https://bit.ly/limitlessatphoenix
- Only persons aged 18 or above may access or use the LIMITLESS mobile app.
- The Phoenix fuel e-vouchers can only be used in the ‘My vouchers’ section of the LIMITLESS app. It cannot be applied on the promo code field elsewhere in the app.
- The Phoenix fuel (via LIMITLESS app) e-vouchers may be used at no minimum spend and is valid for a single transaction, one-time use only. Once loaded into the LIMITLESS app, the entire value of the e-voucher code will be utilized and redeemed in full into the user’s LIMITLESS app account. No sukli or change will be applicable.
- Should the total bill exceed your available Phoenix fuel e-voucher value, the user will shoulder and pay the difference through any other payment modes accepted at Phoenix gas stations.
- In case the generated LIMITLESS QR code was not scanned, used, or expired after the 15-minute validity period, the user can re-generate another LIMITLESS QR code until the Phoenix Gas Attendant successfully redeems the QR code.
- The Phoenix fuel (via LIMITLESS app) e-voucher is non-extendable, non-voidable, non-convertible to cash, non-transferable to other LIMITLESS App accounts, and non-withdrawable once loaded into the LIMITLESS app account.
- The Phoenix fuel (via LIMITLESS app) e-voucher cannot be combined with other discounts (such as senior citizen, product, and PWDs) for fuels and lubricants purchase.
- All loaded Phoenix fuel e-voucher to the LIMITLESS app are subject to expire after 1 year starting your last transaction date. Please make sure to redeem your fuel needs in full voucher amount at the nearest Phoenix gas station as early as you can.
- Sodexo and/or Phoenix shall not be responsible for any damages and/or inconveniences including all illness/es, injury/ies, death/s, claim/s, liability/ies and/or cost/s suffered by the Customer, as the case may be, caused in whole or in part by the product/s and/or service/s provided by Phoenix. The User shall hold Sodexo and/or Phoenix free and harmless from any claim, demand, suit, cause of action or liability in respect of any fault or negligence, in relation to any transaction where a Phoenix e-voucher was used, accepted or rejected. Sodexo and/or Phoenix makes no representation or warranties of any kind, including but not limited to the quality and/or merchantability of the products and/or services availed of in the Platform.
- The Phoenix fuel (via LIMITLESS app) e-voucher may be subject to other Terms & Conditions of LIMITLESS app, as reflected on https://www.limitless.app/terms-conditions, applicable on the LIMITLESS app platform. Phoenix fuel reserves the right to decide on all matters and disputes pertaining to the use of Phoenix fuel (via LIMITLESS App) e-vouchers.
- For any questions or clarifications, you may contact the LIMITLESS Support Team at 0917-127-6914 to 16 (for Globe subscribers) or 0998-598-0715 to 17 (for Smart subscribers) or send an email to email@example.com
- This T&C, in whole or in part, may be updated/amended by Sodexo and/or Phoenix anytime without prior notice.