Mobile Pass FAQs
The Sodexo Mobile Pass is a gift certificate in the form of a 10-digit code that can be instantly sent and received through SMS, e-mail or the Mobile Pass a...
Tue, 2 Jun, 2020 at 6:14 PM
The Sodexo Mobile Pass is accepted in thousands of merchants nationwide. Download the file below to find a merchant near you!
Fri, 3 Mar, 2023 at 10:34 AM
Simply present the Mobile Pass code to merchants via SMS, Email, or the mobile app. Our partner merchants have been properly trained to accept the Mobile Pa...
Wed, 13 May, 2020 at 2:33 PM
Yes. Just forward the SMS/Email message to your recipient. You may also transfer using the Mobile Pass app.
Wed, 13 May, 2020 at 2:33 PM
Yes! There is no limit on the number of Mobile Passes you can use per transaction.
Wed, 13 May, 2020 at 2:34 PM
No, the Mobile Pass amount should be fully consumed in one transaction. No change or sukli will be provided if the total amount of the Pass is not consumed.
Wed, 13 May, 2020 at 2:35 PM
In case of non-acceptance, send the following information to customercare.svc.ph@sodexo.com: Full Name: Contact Number: Email Address: Merchant Name:...
Tue, 15 Sep, 2020 at 10:09 AM
Customers who wish to revalidate their Sodexo Mobile Pass after it reaches its revalidation date must follow the steps below: Send a screen capture of th...
Wed, 13 May, 2020 at 2:39 PM
Activation Codes are alphanumeric codes equivalent to a Mobile Pass when activated via SMS, through our web portal, or using the Mobile Pass app.
Wed, 13 May, 2020 at 2:40 PM
There are 3 ways to activate your Activation Code: Via SMS: Type ACTIVATE <space> your Activation Code and send to (+63) 9221000281 Via Website: G...
Wed, 13 May, 2020 at 5:22 PM