Mobile Pass FAQs
Activation codes can no longer be activated once these reach the end of their effectivity date.
Wed, 13 May, 2020 at 2:43 PM
Here's how to transfer your Mobile Pass to another recipient: On the app home page, tap “Transfer Mobile Pass” or swipe right on the Mobile Pass/es...
Wed, 13 May, 2020 at 3:02 PM
AUTO-COMBINE From the “Combine Mobile Pass” page, tap “Auto-combine” and enter the amount you need. Mobile Passes will be combined based on the vouchers e...
Wed, 13 May, 2020 at 2:48 PM
You may check on the status of your Mobile Passes through the transaction history page of your Mobile Pass App or Mobile Pass Consumer Portal https://sodexo...
Thu, 8 Jun, 2023 at 1:38 PM
On the app home page, tap “Import Mobile Pass” option. A pop-up screen will appear where you can specify the email address or mobile number where your Mobi...
Wed, 13 May, 2020 at 2:49 PM
Verification codes and OTPs will expire after two minutes. If this happens, just tap on “Resend” to receive a new code.
Wed, 13 May, 2020 at 2:50 PM
Text CONVERT <space> 10-digit Mobile Pass Code <space> Load Amount <space> 11-Digit Prepaid Mobile Number and send to 22566123 Kindly ...
Wed, 13 May, 2020 at 2:51 PM
Mobile Pass Load Conversion can be enjoyed by all Mobile Pass Code holders with a valid Philippine Prepaid mobile numbers only. Postpaid users are not eligi...
Thu, 8 Jun, 2023 at 1:37 PM
You may convert to any prepaid mobile number of Globe, Smart and Sun Cellular.
Wed, 13 May, 2020 at 2:53 PM
If you convert the same Mobile Pass code, or try to convert a used Mobile Pass code, the transaction will not proceed.
Wed, 13 May, 2020 at 2:54 PM